Last Updated: 7th October 2024

Welcome to smsautosolution Auto Locksmiths. By using our services, you agree to the following terms and conditions. Please read them carefully.

1. Acceptance of Terms

• • By accessing or using our services, you agree to be bound by these Terms and Conditions.

2. Services Provided

• • We provide auto locksmith services, including but not limited to:
    • Lost or Stolen Keys
    • Spare & Replacement Keys
    • Lockouts & Vehicle Entry
    • Key Programming
    • Remote Key Repair & Refresh
    • Key Extraction & Removal
    • Vehicle Key Cutting

3. Service Area

• • Our services are available within a 50-mile radius of Burton On Trent, UK.

4. Customer Responsibilities

• • You agree to provide accurate information regarding your vehicle and circumstances when requesting services.
  • You must ensure that you have the right to access the vehicle for which you are requesting service.
  • Ensure that your vehicle is accessible at the scheduled service time.
  • Notify us of any issues or concerns regarding our services promptly.

5. Payment Terms & Conditions

• • To request our services, please contact us via phone or use our online quote form. A confirmation of your booking will be provided.
  • Payment is due upon completion of services. We accept various payment methods, which will be specified during the booking process.
  • If the customer fails to provide accurate information for the service booked, we reserve the right to charge a callout fee as well as the agreed-upon cost of the job.

6. Customer-Sent Items

• • Customers may have the option to send items to us for service, such as remote keys for repair, ECUs for programming, or keys for cloning. By sending items to Smsautosolution Auto Locksmiths, you agree to:
    • Ensure that all items sent are appropriately packaged to prevent damage during transit.
    • Include a detailed description of the service required and your contact information.
  • If any item is not paid for within a legally acceptable limit (which typically is 6 months in the UK), we reserve the right to dispose of the item in accordance with applicable laws and regulations.

7. Cancellation Policy

• • If you need to cancel or reschedule a service, please contact us at least 24 hours in advance to avoid a cancellation fee.

8. Privacy Policy

• • Your privacy is important to us. Please review our Privacy Policy for information on how we collect, use, and protect your personal data.

9. Limitation of Liability

• • Smsautosolution Auto Locksmiths carries public liability insurance to protect our customers and their property during the provision of services.
  • To the fullest extent permitted by law, Smsautosolution Auto Locksmiths shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services.

10. Intellectual Property

• • All content on our website, including text, images, logos, and graphics, is the property of Smsautosolution Auto Locksmiths and is protected by copyright and intellectual property laws. You may not reproduce, distribute, or create derivative works without our prior written consent.

11. Governing Law

• • These Terms and Conditions shall be governed by and construed in accordance with the laws of the UK.

12. Changes to Terms and Conditions

• • We reserve the right to update or modify these terms and conditions at any time. Any changes will be posted on this page, and your continued use of our services after any modifications constitutes acceptance of the revised terms.

Contact Information

• • If you have any questions regarding these Terms and Conditions, please contact us at:
    • Email:    info@smsautosolution.co.uk
    • Office:  07598221055
    • Mobile: 07598221055